Saturday, October 24, 2009


My car has no name. I tried to come up with a name that fits, but I was left flat every time. So it shall remain nameless.

I've had my share of issues with the car. Within the first 4 days of ownership, the dealer chewed up the center console installing an after market part. As mad as I was, they did the right thing and apologized profusely and corrected the problem. It took some time because it is difficult to find interior trim pieces on a brand new car.

I also had recurring issues relating to the gas cap. They kept telling me that I wasn't installing it correctly. Honestly, I have been driving for a number of years and never had that problem before. After repeated trips to the dealer, they finally determined the true issue and corrected the problem for good. For the record, it didn't have anything to do with the way I put the gas cap back on!

Within the last week or so, the engine started to make a funny noise. It was hard to describe. The noise was worst when starting. Mr. Monkeygirl said it sounded like a diesel engine. I thought it sounded like someone sticking a pencil into a cheap fan. However you describe it, it wasn't right. I could hear something when I would drive it. It was subtle, but it didn't sound healthy.

Since both Skaterboy and I rely on my car for transportation to and from work, I decided to have it checked out at a dealer close to work. I dropped it off on Wednesday morning. It is now late morning on Saturday and I still have no wheels. My pleas to the dealer about having no way to get home fell on deaf ears. Unless I call them they aren't very good about letting me know what is going on. I realize that I don't fully grasp the internal workings of a combustion engine, but they could tell me something. Anything would be better than what I am getting now.

What I do know is that the engine problem requires parts that had to be air freighted in. I know it is a complicated problem to fix. And it is technical, so "we won't bother you with the details". Whatever! Oh, and was I aware that I had a brake issue as well? No, but apparently I do. The brake rotors are warped and need to be replaced. The good news in all of this is that both of these repairs are covered under warranty.

Maybe since they are paying for the repairs, they are not in any hurry to get it done. Who knows, but in the mean time, I am sitting around without wheels of my own.

In an effort to maintain full disclosure, I am not completely stuck. My wonderful mother, Sewwhat?, was sweet enough to let me borrow her other car for the week. I've had offers of rides to and from work. One of my co-workers even offer me one of her 'spare' cars although she refused to let me borrow the 'vette!


NV said...

Yikes! I know you guys were talking about the noise Saturday.

I don't understand why dealerships don't do lots of things. In the end, they get paid for it. Whether it's from you or from a manufacturer really shouldn't make a diference. Besides, you'd think they would want you to be HAPPY both so you would buy from them again AND tell everyone you know how great they are!

sewwhat? said...

Why not call it "Ubiquitous", because there are millions of silver SUV riding around! We have 3 in our family alone!